About Us

Timothy Herms started this business to bring the quality back to plumbing. He began plumbing at the young age of 16 and has been working ever since. With 30 years of experience and knowledge, Superior Plumbing and Drains, LLC guarantees to bring excellence to Charlotte’s plumbing industry.

Tim Herms

Company CEO
Tim Herms Image

Charlotte Skyline Image

Our Mission

Our mission is to provide high quality service through well-trained professionals.  We train our plumbers daily. At Superior Plumbing and Drains, LLC, we educate and train our team on plumbing code and show them how to take care of the customer.  Our technicians are trained and verified before entering your home to ensure you get the best person for the job.  Call us today for a quote. You will be getting the best in the business!

The Plumbing Experts You Can Turn to Year Round

Call us for 24/7 emergency plumbing service

The best in the state, Superior Plumbing and Drains, LLC is always available for a service call. Call us anytime day or night and we’ll have a qualified plumber take care of your problem.

On-time all the time
Open year-round including all Holidays
We give many options to fit your budget
Same day repair/installation

FOLLOW US

Our Service Areas

Are you curious about where we serve our plumbing clients? Take a look at the map below to see where our clients are.  If you’re in need of our plumbing services and see a pin in your area, then please give us a call at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area!

Superior Plumbing and Drains Service Area Map

Our Team of Plumbing Experts

Tim Herms Plumber

TIM HERMSOwner / License Plumber

Superior Plumbing and Drains Austin Staff Photo

AUSTINOperations Manager - Gastonia

Superior Plumbing and Drains Zach Staff Photo

ZACHPlumber

Our Office Team

Shirley Office Staff

SHIRLEYOffice Manager

Superior Discounts

At Superior Plumbing and Drains, LLC, we strive to make our services as affordable as possible for our customers.  Check out some of the great discounts we’re currently running.  To be eligible for these discounts, make sure to mention them to your plumbing technician BEFORE they start the plumbing job.

10% OFF For Seniors, Military, and Veterans Graphic
Tankless Water Heater Installation Coupon
Water Heater Installations Coupon
Halo 5 Water Filtration & Tankless Water Heater

Financing Options

At Superior Plumbing and Drains, LLC, we always look for ways to help our customers.  No matter if it’s through a variety of plumbing options or ways to pay their bill.  We have teamed up with Wells Fargo to offer you some great financing options, subject to credit approval, on your next plumbing project!

Referral Bonus

Superior Plumbing and Drains, LLC is now offering a $50 Referral Bonus to any plumbing jobs over $500!  If you refer someone whose plumbing job totals $500 or more, we will write you a $50 check!

Referral Bonus Newsletter Graphic
$50 Referral Bonus Graphic

Our Customers Love Us

1506 Miller Street, Monroe

4.9 644 reviews

  • Avatar JON RUSSELL ★★★★★ 3 weeks ago
    Michael came to our store to fix an ongoing issue that another company had previously "fixed." He was very professional and made sure the job was completed before leaving. He made sure to explain what the issues were so that we … More could contact property management about the problem that could have been caused by another tenant since we are on a shared line. He was great and we are happy with the job well done!
  • Avatar Norma Hart ★★★★★ 4 weeks ago
    Absolutely perfect! Michael was knowledgeable, went above and beyond the call of duty to find the parts I needed. Explained things, showed me how they worked, very patient, expertly done! He is to be commended for his promptness, courtesy … More and expert workmanship. Thank you Michael for a job well done from start to finish!
  • Avatar Jason Nichols ★★★★★ a month ago
    My home had a slab leak, instead of repairing they re-piped my entire home. Called several other companies and no one wanted to touch the job for some reason. Superior did not hesitate and provided prompt and expedient service.
    They
    … More walked through the home twice and made sure we knew exactly what would take place and that's exactly what they did, great communication. The end result was actually less intrusive than I imagined it would be, can hardly tell they were their.
    From start to finish this company is top-notch and that's a rare find these days. Stan Hamrick was the lead on this project and he always kept me in the loop and is definitely a man of his word, excellent job. Armin was one of the techs, never met him but his work was excellent. Not sure of anyone else that was on the job but they deserve credit, great job guys!
    I appreciate everything Superior did to make this a painless process, zero complaints and I will definitely be a return customer!
  • Avatar Kelsie Hicks ★★★★★ a month ago
    Superior was great! They came out same day & had our issues repaired that evening. Brannon was our technician & he was very professional. We would use Superior again!
  • Avatar Monta Maki ★★★★★ a month ago
    Superior Plumbing and Drains certainly lived up to its name, “Superior “.Stan and Brenden arrived on time, quickly evaluated my plumbing problem, fixed it, and all the while being courteous and friendly. Stan is the most knowledgeable … More plumber I’ve worked with. I will certainly use Stan and Superior Plumbing again. I also really appreciated Stan and Brenden put on shoe covers before entering my home!
  • Avatar Chakita Wright ★★★★★ a month ago
    Stan and his assistant were quick, neat and very professional. Thank you, for providing A1 service!! I will definitely call on them again and refer friends!! The company even sent a text message with the photo of the technician that was … More coming to my house.
    Thanks for thinking of customer safety.

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1506 Miller St, Monroe, North Carolina 28110
1669 Federal Ave Unit 1, Gastonia, North Carolina 28052
Financing Options from GreenSky a Goldman Sachs Company
Finance Your Project
Plan 4129
Financing for the GreenSky® consumer loan program is provided by Equal Opportunity Lenders. GreenSky® is a registered trademark of GreenSky, LLC, a subsidiary of Goldman Sachs Bank USA. NMLS #1416362. Loans originated by Goldman Sachs are issued by Goldman Sachs Bank USA, Salt Lake City Branch. NMLS #208156. www.nmlsconsumeraccess.org

Monroe/Charlotte area

Gaston area

Superior Plumbing and Drains, LLC is a North Carolina plumbing company who provides services to clients in the following areas: Monroe, Peachland, Weddington, Waxhaw, Pineville, Matthews, Charlotte, Harrisburg, Huntersville, Fort Mill, Ballantyne, Belmont, Gastonia, Indian Trail, McAdenville, Cherryville, Kings Mountain, Shelby, Waco, and York.

4.9 644 reviews

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