- JON RUSSELL ★★★★★ 3 weeks ago
Michael came to our store to fix an ongoing issue that another company had previously "fixed." He was very professional and made sure the job was completed before leaving. He made sure to explain what the issues were so that we … More could contact property management about the problem that could have been caused by another tenant since we are on a shared line. He was great and we are happy with the job well done!
- Norma Hart ★★★★★ 3 weeks ago
Absolutely perfect! Michael was knowledgeable, went above and beyond the call of duty to find the parts I needed. Explained things, showed me how they worked, very patient, expertly done! He is to be commended for his promptness, courtesy … More and expert workmanship. Thank you Michael for a job well done from start to finish!
- Jason Nichols ★★★★★ 4 weeks ago
My home had a slab leak, instead of repairing they re-piped my entire home. Called several other companies and no one wanted to touch the job for some reason. Superior did not hesitate and provided prompt and expedient service.
They … More walked through the home twice and made sure we knew exactly what would take place and that's exactly what they did, great communication. The end result was actually less intrusive than I imagined it would be, can hardly tell they were their.
From start to finish this company is top-notch and that's a rare find these days. Stan Hamrick was the lead on this project and he always kept me in the loop and is definitely a man of his word, excellent job. Armin was one of the techs, never met him but his work was excellent. Not sure of anyone else that was on the job but they deserve credit, great job guys!
I appreciate everything Superior did to make this a painless process, zero complaints and I will definitely be a return customer!
- Kelsie Hicks ★★★★★ a month ago
Superior was great! They came out same day & had our issues repaired that evening. Brannon was our technician & he was very professional. We would use Superior again!
- Monta Maki ★★★★★ a month ago
Superior Plumbing and Drains certainly lived up to its name, “Superior “.Stan and Brenden arrived on time, quickly evaluated my plumbing problem, fixed it, and all the while being courteous and friendly. Stan is the most knowledgeable … More plumber I’ve worked with. I will certainly use Stan and Superior Plumbing again. I also really appreciated Stan and Brenden put on shoe covers before entering my home!
- Chakita Wright ★★★★★ a month ago
Stan and his assistant were quick, neat and very professional. Thank you, for providing A1 service!! I will definitely call on them again and refer friends!! The company even sent a text message with the photo of the technician that was … More coming to my house.
Thanks for thinking of customer safety.
- Taryn Rawlins ★★★★★ a month ago
Superior Plumbing is an excellent company that I highly recommend. I woke up to no hot water one day and Superior was out and had my TWH fixed within hours! The office team is very responsive and they helped me sign up for a great service … More plan. The technicians that have been dispatched to me were extremely friendly and knowledgeable!
- yjk withero ★★★★★ a month ago
This company is amazing and I love how fast they responded to my service request during this craziest holiday season. I called them on Saturday, 12/23. They came out that same day to fix but unfortunately my water heater needed to be replaced. … More They replaced it on Tuesday morning, 12/26. Obviously being Sunday and Monday was the holidays, they fixed the problem like in 1 & 1/2 business days. Not even 2 full days. I highly recommend this plumbing company!!
- Vonnie Mull ★★★★★ 3 months ago
Excellent customer service. I called in Sunday morning for a non-emergent issue, I was given an appointment for the next day. Stan arrived within the time frame he was expected, he was friendly and knowledgeable, and took care of the issue … More in a few minutes, even having to go to the local hardware store for a small part. Excellent communication via text message, email, and a phone call. Highly recommend!
- Michael Whitlock ★★★★★ 3 months ago
We recently had a pipe burst in the wall of our home causing water damage to the floors. It was on a Friday evening around 7pm and we called Superior Plumbing. Nick arrived at our home in less than an hour and went straight to work locating … More the source of the leak in no time. He fixed the issue in a very timely manner and returned the next day to do some additional work we wanted done. His professionalism and knowledge of his work impressed us immensely. This is our first time dealing with Superior Plumbing and we are now loyal customers! I highly recommend Superior Plumbing and Drains!
- Tanya J ★★★★★ 3 months ago
Wade was a wonderful technician. He was friendly and a delight to work with. He answered all my questions and concerns for my project. Thank you!!!
- Leake Little ★★★★★ 3 months ago
We've used Superior for several issues starting in late August - Shirley and Cam are always responsive to before and after service call requests! They communicate clearly, understand customer issues and dispatch the best available … More resource for every job. Shout-out to Derek and Zak for extra duty in crawlspaces!
- Roy Auerbach ★★★★★ 3 months ago
The technician Nick did a great job working on our basement sump pump system. He was careful, skillful, pleasant, and cleaned up. Job well done. My only complaint is the cost of plumbing in general, but that is not unique to Superior.
- Gina Brown ★★★★★ 3 months ago
Had an old spigot outside that leaked from an old vacuum breaker. Superior plumbing sent Armin a day earlier than scheduled as I couldn’t get it resolved. He knew right away the issue & when the spigot just fell off he went to Lowe’s … More to get a new one, as I had the new vacuum breaker. Replaced it & the new breaker. 1st time I’ve had no leakage in almost 7 years I’ve lived here. More honest price than other companies & Armin was friendly, knowledgeable & time efficient. I will now always call Superior 1st. And 1 yr warranty too. Ty!
- Paul Sujka ★★★★★ 3 months ago
5 stars. They were able to send someone out the same day to look at a potential issue. Jason J. knew his stuff and was very professional. I would recommend Superior Plumbing to anyone who has any plumbing related issues.
- Thanh Do ★★★★★ 3 months ago
Superior Plumbing & Drains has done a nice job for fixing a water leak today. We are very satisfied with it and want to recommend to all neighbors and our communities.
The service has deserved an 5 stars!
- Lalla Dabbs ★★★★★ 4 months ago
Superior Plumbing is the best plumbing service I have used. Our plumber, Armin, was professional, knowledgeable, and accommodating. We hired him to repair several dripping faucets in our home after he provided us with a thorough inspection … More and free estimate. He did extensive research on a part for one of our obscure and discontinued brands of faucet in order to be sure to order the correct part. He also informed us that one of the parts was very delicate and could break during the removal, but his knowledge of the situation and his care in the removal prevented the part from breaking, saving us a much more extensive repair. In addition to repairing all of the faucets on our request, he also repaired a broken pipe in our crawlspace we had just discovered the morning of our appointment. Everyone I dealt with in this company was friendly and helpful. This is my new "go to" plumbing company.
- Ben H ★★★★★ 4 months ago
Stan, Brendan, and Zach recently replaced a leaking conventional water heater in my crawl space with a tankless heater.
Stan was incredibly knowledgeable and was able to answer all my questions when weighing my options for replacement. … More The tankless heaters are more expensive, but definitely the way to go if you're replacing one. It should be more efficient, last longer, and I personally liked the fact that I won't have a 45 gallon tank of water in my crawl space waiting to burst again in 10-15 years.
It was a big job and I really appreciate them working me into the schedule on short notice. Great experience from start to finish. I would recommend them to anyone in need of a plumber.
- Anthony Abate ★★★★★ 4 months ago
Michael was very professional and we are happy with his work. Christa was a pleasure to talk with and she kept me advised of when to expect Michael to be there and then called to follow up to make sure we were happy with their work. We … More have used Superior Plumbing several times and highly recommend them.
- Melody Webber ★★★★★ 4 months ago
Service was exceptional. Scheduling was a breeze and cost estimate was very competitive. Nick and Brendon did a fantastic job! I felt very comfortable having them in my home. I had an aging gas water heater replaced and a couple other … More repairs as well on the day of my installation. They called ahead and arrived on schedule. Everything was professionally installed and they answered all of my questions along the way. They spent a considerable amount of effort to resolve issues with the kitchen faucet, correcting a design flaw with the fixture I had purchased for the installation. Nick and Brendon were courteous, knowledgeable, organized, and also cleaned up everything well afterward. They made sure that I was satisfied with every detail of their work. I definitely recommend Superior Plumbing. I will be using them for all of my plumbing needs in the future.
- Christa Neely ★★★★★ 5 months ago
I work in property management in the maintenance department and have had the pleasure of having Christa Stephens as my contact person. Christa is always very quick to respond and never fails to get back to me with an answer. She is a true … More asset to have at any company and I look forward to continuing to work with her. Thank you Christa for excellent service!
- Parker Phillips ★★★★★ 5 months ago
Who do you call on your worst day when you're standing there ankle deep, wearing hip waders, doing your best not to slip and fall in a sea of sewage, watching the S.S Charmin sail by your ankles? Well I'll tell you who I call. … More I only call the best, and the best is Christa at Superior Plumbing and Drains. My call is answered with a friendly greeting and the sympathy needed to make sure I know that I'm not alone in this battle against the army of brown trout that are amassing on the battlefield that is my basement. Christa is always quick with the answers to my questions, and is fast to get me a plumber to come out and give me some backup. If you're calling another plumber, you're making a mistake and you'll probably regret it for years to come.
- Larry Williamson ★★★★★ 5 months ago
Needed a plumbing repair done on Sunday and they were able to get someone out and completed the job in a few hours. Very responsive and professional. Jim did a great job and I will definitely use them again for any future plumbing needs. … More
- Kate Diss ★★★★★ 5 months ago
Superior Plumbing and Drains are wonderful! Cameron is very helpful over the phone and always gets our jobs scheduled in a timely manner! If he doesn't know the answer, he goes above and beyond to get you the answer. Everyone there … More is very pleasant and professional!
- Malissa H ★★★★★ 5 months ago
Fabulous experience! Chris went above and beyond to fix my sink. I cannot thank him enough for his professionalism, prompt response, and the overall job did. I would absolutely recommend Superior Plumbing!
- Scott Hill ★★★★★ 5 months ago
The guys at Superior Plumbing did an outstanding job replacing my main water line. They had to dig up several roots to get the line in and they cleaned up everything and put it in a neat pile. They were professional and informative explaining … More everything they were doing as they went along, I would recommend them to my family and friends.
- Thomasina Kitchen ★★★★★ 6 months ago
Cameron has been a pleasure to work with. He goes above and beyond to ensure the Board members are informed and satisfied. He’s courtesy, professional, and informative. Whenever there’s a leak my first phone call is to Superior. Thank you! … More
- DC C ★★★★★ 6 months ago
It is unusual to reach a contractor in Charlotte on the first call much less have them available to schedule an appointment the same day with the level of professionalism and courtesy that this company offered. The supervising technician … More that came out, Stan, and his accomplice, Nick, were pleasant, straightforward , and on time. Their quote was competitive but more importantly, I felt this was a company I could recommend to my clients in the future. I have no doubt the resulting work will either meet my expectations or exceed them., Daniel Callahan.
- Karen Summers ★★★★★ 6 months ago
We use Spangler for MANY plumbing repairs throughout a number of communities we manage. The best part? You can trust that they will do what they say, when they say they will do it, and better than expected. Great Communication.
- Chris Hamer ★★★★★ 6 months ago
We never have to worry about the job being done right when using Superior Plumbing for our plumbing needs. Our company has been using Superior throughout this year and Shirley always provides the best experience. We will continue to use … More Superior for the foreseeable future and you should too!!