Fill out the form below and let us know about your plumbing project and we’ll get back to you as soon as possible!
If you live in the Monroe/Charlotte area, call us at (704) 289-6858!
If you live in the Gaston area, call us at (704) 813-2888!
If you’re here, then you probably have a clog or would like to learn more about them. Whether your sink, toilet or entire house is stopped up, we can help you out. Clogged drains are one of the most pressing issues to solve. They can prevent you from using the bathroom, shower, washing dishes or even washing your hands. Clogs can come from many reasons including grease in the sink, “flushable wipes”, tampons, roots, sagging pipe, hair, and sometimes even children’s toys. We have plumbers on standby waiting for a call, so if you have an emergency call us, your 24-hour plumber.
Grease is a very big issue affecting your sewer pipes. When grease is poured down your drain it will settle in the p-traps and along the bottom of the pipe hardening making it more difficult for solids to pass by. This can cause an obstruction that leads to a cleaning being needed. Pouring hot water down the drain while pouring anti-grease soap can help. The water melts it while the soap helps to wash it away. However, septic tanks are different. Yes, the grease will still settle in your pipes as well as p-traps.
Flushable wipes are another huge issue. Although they are technically flushable, they are one of the most common reasons for drain issues. Someone reads a box that says “flushable” but doesn’t consider how they are not degradable in the sewage system like toilet paper. They cling to bends in pipes causing obstructions that grow larger and larger until you inevitably call us. Tampons are also part of the issue. When they are flushed down the toilet, they can stop your toilet up very easily. These are similar to “flushable wipes” as they will cling to obstructions and build up also.
Sink clogs are relatively easy to fix, they can be clogged by hair or other obstructions and build up. This can be fixed by putting a hair snake down the drain and rodding out most obstructions. If we were to be called out, we would have to remove the p-trap and remove the clog inside. To do this type of work, you must be a licensed plumber or work under one. A permit must be pulled due to the escaping sewer gases that are dangerous when inhaled. The p-trap has a barrier of water protecting you from the sewer gases so if it were to be removed without the supervision of a plumber then you could be at risk.
For bigger issues like a toilet clog, we use what’s called a toilet auger which has a cable on the end about 6 foot long. This is long enough to get past the toilet and hit anything in the way. For a bigger issue like your entire house being clogged, we must use a drain machine weighing 150+ pounds. We will either go through a clean out in the yard or open your highest fixture like a toilet or roof vent to clean the line. If your mainline is clogging up a lot, then you may have roots or a belly (sagging pipe) in your main sewer line. These issues must be repaired in order to permanently take care of the issue. To get rid of the roots or remove the sag, we must dig up the pipe and repair it.
A belly occurs when an area of dirt was not properly tamped allowing for the pipe to sag. This happens when your sewer line is not correctly “bedded” in the dirt. Basically, it was never properly solidified allowing the dirt to sag. It allows the pipe to have no structure from the dirt above and it will sag with it. A belly can happen the day it was installed if not performed right. Most homeowners have no clue what happens in the sewer line and usually don’t want to know. If a line has clogged many times, we recommend videoing the line after we clean it to ensure the pipes aren’t sagging and that there are no roots in the line. Rather than paying to clean it over and over, you’ll save yourself some time and money taking care of the issue right away. We can replace the sagging portion of the pipe.
Roots begin to grow when a small penetration allows sewage to flow into the ground. As the plants notice this nutrient-rich water, they will begin to grow in the direction the water is coming from. Even if a tiny root makes its way through, it will begin to grow larger and larger feeding off your sewage like a flame to gasoline. It will not stop growing until you repair that section. Roots will envelop an entire pipe till there’s no room at all for anything to pass through. Each time a drain is opened from a machine in these cases, it only acts to create a temporary passage. When roots are this size, they grow back very quickly.
Most of you have never seen the inside of your pipes and you’d like to keep it that way. A Sewer Inspection is the easiest way to determine if you have any roots, bellies, or breaks in your line. First, we would clean the line so that proper access could be found. If we see an obstruction, we will locate the spot with our state of the art locating device telling us how deep the line is. With this equipment, we can pinpoint any sewer obstructions with ease. You could get a free inspection every year with our Superior Service Agreement!
A jetter is a high-pressure hose put into the sewer line around 3500 psi. It is able to cut through any clog. With this amount of pressure, it can pass through the toughest obstruction. Jetters are called out on lines that need proper cleaning and don’t have roots penetrating the line. While they cut through them very well, they will still can grow back very quickly. Jetters work very well in commercial plumbing applications as well. Restaurants with grease in lines to factories and mills, jetters are the best bet for cleaning out the gunk in your piping. It’s a semi quick process that will yield instant results. Check out out our Jetter services page for more information on how Jetters work.
If the issue is only a clog then we can knock it out within an hour, at most two hours.
We charge a $45 service fee to give an estimate which will be waived at the time of work. Our prices for Charlotte drain cleaning begin at $175 depending on the time to knock it out and the size of the pipe. This price is not set and must be determined by a professional before an accurate price is given.
If these methods do not work then you may have a break or roots in your sewer line. This requires us to replace the section of pipe that is damaged.
At Superior Plumbing and Drains, LLC, we strive to make our services as affordable as possible for our customers. Check out some of the great discounts we’re currently running. To be eligible for these discounts, make sure to mention them to your plumbing technician BEFORE they start the plumbing job.
Only if cleanout is present.*
*A cleanout is an entry port to a main sewer line that allows easier access for drain cleaning / camera use. If the cleanout isn’t present, we’re able to install one which saves money in the long run for future drain cleaning. Without a cleanout, we have to take large drain machines inside and pull the toilet in order to access the main sewer line. With a cleanout, we can more easily clean the line from outside without risk to the interior of the home.
Are you curious about where we serve our plumbing clients? Take a look at the map below to see where our clients are. If you’re in need of our plumbing services and see a pin in your area, then please give us a call at (704) 289-6858 if you live in the Monroe/Charlotte area or (704) 813-2888 if you live in the Gaston area!
At Superior Plumbing and Drains, LLC, we always look for ways to help our customers. No matter if it’s through a variety of plumbing options or ways to pay their bill. We have teamed up with Wells Fargo to offer you some great financing options, subject to credit approval, on your next plumbing project!
Superior Plumbing and Drains, LLC is now offering a $50 Referral Bonus to any plumbing jobs over $500! If you refer someone whose plumbing job totals $500 or more, we will write you a $50 check!